Return & Refund Policy of The Core VLearn Online Classes
The Core VLearn offers a 7-day money-back guarantee to all customers who enrol for our online classes.
If you come to find that the online classes are unsuitable for your child and would like to request for a refund, kindly contact us via WhatsApp or email within 7 days to request for your refund. Once we have received your request, we will then proceed with your full refund.
Please allow 1-2 weeks for your return to be processed.
The Core VLearn will not issue refunds for programmes enrolled through other entities, such as distributors or retail partners. Refund requests that are submitted after 7 days will also, unfortunately not be issued.
We aim to accept all returns, as long as the request is made within 7 days from the date of enrolment.